Datenschutzerklärung

Privacy Policy

Last updated: August 14, 2026

Introduction

Welcome to Velo & Vogue. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our online store.

Data Controller

Velo & Vogue is the data controller responsible for your personal data.

Contact: velo0vogue@gmail.com

Data We Collect

We may collect the following personal data when you place an order or interact with our store:

Name and billing/shipping address
Email address
Phone number (if provided)
Payment information (processed securely by our payment provider)
IP address and browser/device information
Order history and browsing behavior on our store

How We Use Your Data

We use your personal data to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to customer service inquiries
Improve our store and user experience
Comply with legal obligations
Send marketing communications (only with your consent)

Legal Basis for Processing (GDPR)

We process your data based on the following legal grounds:

Contract performance – to fulfill your order
Legal obligation – to comply with applicable laws
Legitimate interest – to improve our services and prevent fraud
Consent – for marketing emails (you may withdraw consent at any time)

Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties solely to operate our store, including:

Payment processors (e.g., Shopify Payments)
Shipping and fulfillment providers
Email marketing platforms (e.g., Klaviyo)
Analytics tools

All third parties are contractually obligated to handle your data securely and in accordance with applicable law.

Cookies

Our store uses cookies to enhance your browsing experience, analyze traffic, and support marketing efforts. You can manage your cookie preferences via the cookie banner on our website.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., tax and accounting obligations).

Your Rights (GDPR)

If you are located in the EU/EEA, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent at any time

To exercise any of these rights, please contact us at: velo0vogue@gmail.com

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.

Contact

For any privacy-related questions or requests, please reach out to us at:

📧 velo0vogue@gmail.com